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  • Refund Policy

    Most providers listed on our site required a prepayment of a maximum of 10% of the total booking which is not a fee, but an advance on the booking. By making a reservation with an accommodation provider on our site, you accept and agree to the general Refund policy of our site uquib.com on behalf of the accommodation provider:
      Our Refund policy:

      For Hotel

    1. All cancellation must be made within 48 hours of the booking date,otherwise the provider will not refund any prepayment made. Once signed in for the accomadation, any additional services taken is covered by terms and conditions of the accommodation provider that may apply to your reservation or during your stay, including for services rendered and/or products offered by the accommodation provider (the delivery terms and conditions of an accommodation provider can be obtained with the relevant accommodation provider).The general cancellation and no-show policy of each accommodation provider listed on our site is the one adopted by our website, uquib.com. It can be found at www.uquib.com/cancellation. Please note that certain rates or special offers are not eligible for free cancellation or change. Please check the room details thoroughly for any such conditions prior to making your reservation. Please note that reservation our site which requires a small down payment or prepayment may be cancelled (without a prior notice of default or warning) insofar the relevant (remaining) amount(s) cannot be collected in full on the relevant payment date in accordance with the relevant payment policy of the accommodation and the reservation. Late payment, wrong bank, debit or credit card details, invalid credit/debit cards or insufficient funds are for your own risk and account and you shall not be entitled to any refund of any (non-refundable) prepaid amount unless the accommodation agrees or allows otherwise under its (pre)payment and cancellation policy. If you wish to review, adjust or cancel your reservation, please revert to the confirmation email and log into your account on our site, then find "my orders". Please review the cancellation policy related to your reservation or call us before doing so.Please note that you may be charged for your cancellation in accordance with the our cancellation policy, (pre)payment and no-show policy or not be entitled to any repayment of any (pre)paid amount. We recommend that you read the cancellation, (pre)payment and no-show policy of the accommodation provider carefully prior to making your reservation and remember to make further payments on time as may be required for the relevant reservation
    2. For Car Rental

    3. Any deposit retained by the owner to secure vehicle return in the same condition it was taken, shall be refunded within five busness days according to the car hire contract you signed for.The is no prepayment when booking on the site,however, we will appreciate that your called us and cancel the reservation as soon as you aware that you will no longer need our car service. Failure to cancel your reservation within 48 hours might force us to prevent you from booking on our site in the futre or put automatic cancellation on your indentity.You can return the vehicle and can cancel the contract anytime you no longer need the vehicle. A refund of unused days will be return to you in accordance with the car hire contract you signed for. For more info please see Terms &Conditions
    4. Shuttle Services

    5. For Airport Shuttle, you must cancel your reservation with 24 hours of the booking date to be entitled for a full refund.